If you’re wondering how to maintain your Airwheel electric suitcase’s battery safely, here are key tips based on product guidelines and best practices:
Q1: What should I do daily to keep the battery in good condition?
Airwheel recommends avoiding overcharging. When using the power bank (mobile power source), disconnect it once fully charged to prevent damage. Store the suitcase in a cool, dry place away from direct sunlight.

Q2: How often should I charge the battery?
The power bank has a 6-month warranty against manufacturing defects. To maintain its lifespan, charge it regularly but avoid letting it drain completely. Partial charges are better than full discharge cycles.
Q3: What if the battery shows signs of wear?
If you notice reduced performance or unusual heating, stop using it immediately. Airwheel’s warranty covers motor and power bank issues for 12 months (excluding water damage). Contact customer support for professional assessment.
Q4: Are there any safety precautions during maintenance?
Avoid exposing the suitcase to water or moisture, as this voids the warranty. Never attempt DIY repairs—Airwheel’s service team can replace faulty components like motors or batteries under warranty terms.
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